FAQs

What methods of payment do you accept?

We accept PayPal and all major credit cards.

What if I need to modify my order? 

If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.

How do I cancel my order? 

Unfortunately, we cannot cancel orders once they are placed.

Do you provide tracking information? 

Yes, we will send you a tracking number via email and/or SMS once your order ships. If you haven’t received tracking info within 10 days, then please contact us. 

I ordered multiple items but only received one. Where is the rest of my order? 

We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.

When will I receive my order? 

You can check out our Shipping Policy here for all the latest information regarding shipping.

How can I return an item?  

You can check out our Refunds and Returns Policy here for all the latest information regarding refunds and returns.